Join our team as a Process Operator and play a key role in producing high-quality confectionery products.
In our factory in Merthyr Tydfil, we produce and pack up to 50 tons of wafer, marshmallow bars, toffees and eclairs per day on a large variety of production and packaging lines and machines. This hands-on, dynamic role involves operating and monitoring multiple production lines, ensuring products meet strict quality and safety standards, and supporting colleagues across departments. You’ll gain experience with chocolate tempering, line start-ups, troubleshooting, and process optimization, while contributing to a fast-paced, quality-focused environment. With full training and opportunities to develop your skills, this is an ideal role for someone who takes pride in craftsmanship, teamwork, and doing things right.
Your role:
- Enrober – tempering chocolate, preparing lines, completing paperwork, CCP checks, replacing wire bands/belts.
- Mallow – preparing lines, completing paperwork, CCP checks, resolving issues.
- CD5 Toffee – preparing lines, completing paperwork, CCP checks, resolving issues.
- Moulding – tempering chocolate, preparing lines, completing paperwork, CCP checks, resolving issues
Your responsibilities as a Process Operator:
- Complete start‑up checks and prepare production lines across Enrober, Mallow, CD5 Toffee, and Moulding.
- Verify all pre‑production checks and ensure paperwork and CCP checks are completed correctly.
- Monitor line performance, including speed, waste, and staffing, and report issues promptly.
- Ensure the daily production plan is achieved and communicate any problems to relevant departments.
- Support and train new staff and work flexibly across all departments.
- Record production data and make adjustments to maintain quality and safety standards.
- Assist with planned maintenance and help review or produce SOPs when required.
- Diagnose and report production or engineering issues.
- Attend meetings when required and support continuous improvement activities.
- Maintain a clean, safe working environment and follow “clean‑as‑you‑go” principles.
- Uphold company values: entrepreneurial, no‑nonsense, reliable, enthusiastic, craftsmanship
What you bring with you as a Process Operator:
- Communication skills
- Numeracy and literacy skill
- Demonstrates a team orientated approach.
- Previous experience working in food manufacturing industry.
- Experience of working in a fast-paced, quality focused environment.
What we offer you:
- Free On-Site Parking
- Cycle to Work Scheme
- Canteen
- Pension Scheme
- Bereavement policy
